Every engagement is fixed-scope, fixed-price, with clear deliverables and a defined handoff. We build the systems and hand you the keys.
Every engagement begins with the Infrastructure Assessment — a two- to three-week diagnostic that tells you exactly what needs to be fixed, and in what order.
A two- to three-week diagnostic that grades your startup against Series A benchmarks across four pillars: Financial Systems, Ops Scalability, Data Room Readiness, and GTM Infrastructure.
Duration: 2–3 weeks. Fixed investment. The roadmap is yours regardless of what happens next.
45 minutes, at no cost.
A targeted build for a specific broken system. Fixed scope, fixed price, 2–4 weeks with responsive client input.
Typically less than one month of a part-time hire.
A Chart of Accounts structured for diligence, burn rate dashboard, and clean P&L — built in QBO or Xero and connected to your reporting stack. Migration from spreadsheets to professional financial infrastructure.
Full CRM architecture with structured workflow, lead routing, and pipeline reporting. Deals follow a documented process. Revenue connects to financial reporting without manual re-entry.
SOPs for core workflows, tribal knowledge extracted and documented, async communication framework. New team members onboard from documentation alone.
Due diligence documents organized and indexed, investor update templates, KPI dashboard, and board deck data assembly. Every document retrievable within 24 hours.
Custom engagement for specific operational needs — hiring funnel design, vendor contract consolidation, SaaS review and optimization. If it's an infrastructure problem, we scope it.
Every engagement includes: written SOPs and process documentation, a 30-day post-delivery support window, and a system health check to identify adjacent risks.
Not sure which one? The Infrastructure Assessment will tell you.Two concurrent workstreams. 2–3 months with responsive client input.
Infrastructure AcceleratorA fraction of what you'd spend on a full-time COO, for a defined engagement with a clear endpoint.
Deep-dive Infrastructure Assessment across all four pillars. Included in the engagement — not billed separately.
Two concurrent workstreams selected based on assessment findings.
Systems owner training, comprehensive documentation, transition to independence. Written SOPs for every workflow we touched.
60-day post-engagement support window. Full handoff with written SOPs and annotated process documentation.
Start with the Infrastructure AssessmentThree concurrent workstreams. For funded companies with the budget and organizational capacity for a comprehensive infrastructure build. 3–4 months with responsive client input.
A comprehensive build at a fraction of the cost of the first-year COO salary it replaces.
Full diagnostic across all four pillars. Weeks 1–2.
Three concurrent workstreams selected based on assessment findings. Weeks 3–10.
Systems owner training, comprehensive documentation, transition to Fractional Operations. Weeks 11–12.
60-day post-engagement support window included. Comprehensive handoff package including SOPs and annotated process documentation.
Start with the Infrastructure AssessmentAvailable after any engagement, or on its own. A senior operator runs the systems month to month, keeps the data clean and reconciled, and keeps the founder out of the weeds.
Month-to-month. Less than a part-time admin hire, and your systems stay current as your business evolves.
Ongoing support is a choice, not a necessity. Your systems are built to run independently. Fractional Operations ensures they stay adapted as your tools and business evolve.
See Fractional Operations in detail →Every Impeto engagement ends with a defined handoff. The scope depends on your team.
You have an EA or Chief of Staff
Full operations transfer
Comprehensive training sessions, complete SOPs, direct mentorship of your internal operations owner.
You have a systems-adjacent team member
Lightweight handoff
Designated systems owner, trained on 3–5 critical workflows. Everything else documented and accessible.
You have no one to designate
Founder-direct + documentation
Handoff directly to the founder with comprehensive SOPs. Job description provided for your first ops hire. Optional Fractional Operations available where the working relationship is a fit.
"Hire a VA or OBM"
A VA operates the system. We build the system the VA operates. Once built, a VA can absolutely run it — and we'll document it so they can.
"Hire a fractional COO"
Most fractional COOs run the systems you already have. We rebuild the engine first, then hand over the keys — to your team, or to us on a month-to-month retainer if you'd rather we drive.
Fractional Operations →"Do it ourselves"
You probably can. The question is whether months of your time is the best use of it with a raise timeline moving. The Infrastructure Assessment will tell you how far you are from where you need to be.
Before we build anything, we grade the operational backend against the same four pillars the Infrastructure Assessment evaluates: Financial Systems, Ops Scalability, Data Room Readiness, and GTM Infrastructure. The fastest way to see how that thinking applies to your company is the Operations Review — forty-five minutes, five readings of your own operations, and a written page inside 24 hours.
It's built from what you tell us. Grading your systems from the source data rather than the summary is a separate piece of work. Plenty of people don't need it.
Book an Operations Review45 minutes, at no cost.
The Infrastructure Assessment tells you exactly what needs to be fixed and in what order. Two to three weeks. Fixed price. The roadmap is yours.
45 minutes, at no cost.
Not ready for an assessment? Tell us what's going on.