Operational infrastructure, built to run clean and survive scrutiny.

Every engagement is fixed-scope, fixed-price, with clear deliverables and a defined handoff. We build the systems and hand you the keys.

Every engagement begins with the Forensic Audit — a two- to three-week diagnostic that tells you exactly what needs to be fixed, and in what order.

The Forensic Audit

A two- to three-week diagnostic that grades your startup against Series A benchmarks across four pillars: Financial Rigor, Ops Scalability, Data Room Readiness, and GTM Infrastructure.

  • Red/Yellow/Green grading across four operational pillars, benchmarked against Series A standards — the Due Diligence Readiness Scorecard.
  • 12 months of trailing financial data analyzed to calculate your Burn Multiple and model runway against current VC expectations — Burn Multiple & Efficiency Analysis.
  • A complete trace from first lead touchpoint to final invoice — every manual handoff, every point where revenue data gets lost or re-entered.
  • Every recurring SaaS tool mapped, redundant subscriptions identified, broken data links documented — the Tech Stack Architecture Map.
  • Clear recommendations organized by urgency and scope, mapped to the right next step — the Prioritized Roadmap.

Duration: 2–3 weeks. Fixed investment. The roadmap is yours regardless of what happens next.

We expect the mess. We've seen it all before.

Fix one thing fast.

A targeted build for a specific broken system. Fixed scope, fixed price, 2–4 weeks with responsive client input.

Typically less than one month of a part-time hire.

Your books are a spreadsheet. Investors will notice.

VC-ready Chart of Accounts, burn rate dashboard, and clean P&L — built in QBO or Xero and connected to your reporting stack. Migration from spreadsheets to professional financial infrastructure.

Revenue data lives in three places and none of them agree.

Full CRM architecture with structured workflow, lead routing, and pipeline reporting. Deals follow a documented process. Revenue connects to financial reporting without manual re-entry.

Everything runs on tribal knowledge. That doesn't scale.

SOPs for core workflows, tribal knowledge extracted and documented, async communication framework. New team members onboard from documentation alone.

An investor asks for your data room. How long does it take?

Due diligence documents organized and indexed, investor update templates, KPI dashboard, and board deck data assembly. Every document retrievable within 24 hours.

The problem doesn't fit a standard playbook.

Custom engagement for specific operational needs — hiring funnel design, vendor contract consolidation, SaaS audit and optimization. If it's an infrastructure problem, we scope it.

Every engagement includes: written SOPs and process documentation, a 30-day post-delivery support window, and a system health check to identify adjacent risks.

Not sure which one? The Forensic Audit will tell you.

Get ready for a raise.

Two concurrent workstreams. 2–3 months with responsive client input.

Series A Accelerator

A fraction of what you'd spend on a full-time COO, for a defined engagement with a clear endpoint.

1

The Audit

Deep-dive Forensic Audit across all four pillars. Included in the engagement — not billed separately.

2

The Build

Two concurrent workstreams selected based on audit findings.

3

The Handoff

Systems owner training, comprehensive documentation, transition to independence. Written SOPs for every workflow we touched.

60-day post-engagement support window. Full handoff with written SOPs and annotated process documentation.

Start with the Forensic Audit

A complete operational overhaul.

Three concurrent workstreams. For funded companies with the budget and organizational capacity for a comprehensive infrastructure build. 3–4 months with responsive client input.

A comprehensive build at a fraction of the cost of the first-year COO salary it replaces.

1

The Forensic Audit

Full diagnostic across all four pillars. Weeks 1–2.

2

The Infrastructure Build

Three concurrent workstreams selected based on audit findings. Weeks 3–10.

3

The Handoff & Training

Systems owner training, comprehensive documentation, transition to ongoing support. Weeks 11–12.

60-day post-engagement support window included. Comprehensive handoff package including SOPs and annotated process documentation.

Start with the Forensic Audit

Keep it running.

Available after any engagement. Keep systems clean, data trustworthy, and the founder out of the weeds.

Month-to-month. Less than a part-time admin hire, and your systems stay current as your business evolves.

  • Monthly Investor Reporting — core metrics extracted and delivered as a pre-written investor update. Board-ready without scrambling.
  • System integrity review — monthly check of SOPs, CRM data, and documentation. We flag and fix drift so tribal knowledge doesn't creep back in.
  • One strategic workstream per month from a maintained backlog — examples: design hiring plan, select HRIS, build vendor management system.
  • Tactical support for urgent fixes and quick requests when something breaks or needs updating.

Ongoing support is a choice, not a necessity. Your systems are built to run independently. Monthly support ensures they stay adapted as your tools and business evolve.

Discuss ongoing support

Built to leave.

Every Impeto engagement ends with a defined handoff. The scope depends on your team.

You have an EA or Chief of Staff

Full operations transfer

Comprehensive training sessions, complete SOPs, direct mentorship of your internal operations owner.

You have a systems-adjacent team member

Lightweight handoff

Designated systems owner, trained on 3–5 critical workflows. Everything else documented and accessible.

You have no one to designate

Founder-direct + documentation

Handoff directly to the founder with comprehensive SOPs. Job description provided for your first ops hire. Optional ongoing support available where the working relationship is a fit.

What we build vs. what others provide.

"Hire a VA or OBM"

A VA operates the system. We build the system the VA operates. Once built, a VA can absolutely run it — and we'll document it so they can.

"Hire a fractional COO"

Most fractional COOs manage ongoing operations. We build the infrastructure and leave. Hire a COO to drive the car — we rebuild the engine first.

"Do it ourselves"

You probably can. The question is whether months of your time is the best use of it with a raise timeline moving. The Forensic Audit will tell you how far you are from where you need to be.

How we evaluate the work.

Before we build anything, we grade the operational backend against the same four pillars the Forensic Audit evaluates: Financial Rigor, Ops Scalability, Data Room Readiness, and GTM Infrastructure. The Diagnostic Scorecard is that framework in self-service form — the same evaluation logic applied to your own situation, graded Red, Yellow, or Green across each pillar. It's the clearest short look at how we think about operational readiness.

The scorecard at /diagnostic is your self-reported snapshot. The Forensic Audit produces the evidence-verified version — same four pillars, graded from your actual systems.

Take the Diagnostic Scorecard

Takes about 5 minutes. At no cost. The results are for your eyes only.

Not sure where to start?

The Forensic Audit tells you exactly what needs to be fixed and in what order. Two to three weeks. Fixed price. The roadmap is yours.

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